ji888 Privacy
Policy

ji888 ("ji888," "we," "us," or "our") operates the online casino platform at ji888.co and is committed to protecting the privacy and personal data of every individual who accesses or uses the ji888 Platform ("you," "your," or "Player"). This Privacy Policy ("Policy") describes how ji888 collects, processes, stores, and protects personal data in connection with the ji888 Platform and all related services.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account on the ji888 Platform or otherwise providing your personal data to ji888, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of the Data Privacy Act of 2012 and this Policy, ji888 acts as the Personal Information Controller (PIC) in respect of personal data collected from players and visitors to the ji888 Platform. This means ji888 is responsible for determining the purposes and means of processing your personal information.

Where ji888 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, game software suppliers, and live streaming infrastructure providers — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that obligate them to handle personal data in accordance with the DPA and ji888's data protection standards.

For all data protection inquiries, please contact ji888 at: [email protected]

ji888 collects and processes the following categories of personal data in connection with the operation of the Platform:

ji888 does not intentionally collect or process sensitive personal information beyond what is necessary for regulatory KYC compliance (e.g., government ID documents). Where sensitive personal information is collected, it is handled with the heightened protections required under Section 13 of the Data Privacy Act.

ji888 collects personal data through the following channels:

• Account Registration: When you create a ji888 account, you provide identity, contact, and authentication data directly.
• KYC Verification Process: When you submit government-issued ID documents and verification photos to complete Know Your Customer verification.
• Deposit and Withdrawal Transactions: Financial data is captured during the processing of deposits via GCash, Maya, BPI, BDO, Metrobank, and other accepted payment methods.
• Platform Usage: Technical and behavioral data is collected automatically as you browse and interact with the ji888 Platform, including via cookies and server-side logs.
• Customer Support Interactions: When you contact ji888 via live chat, email, or other support channels, communication data is collected and stored.
• Responsible Gaming Tools: When you activate deposit limits, self-exclusion, or session controls, the settings and activation timestamps are logged.
• Promotional Participation: When you opt in to bonuses, tournaments, or other ji888 promotions, relevant preferences and eligibility data are recorded.

ji888 processes personal data for the following purposes, each of which is necessary for the operation of the Platform or required by applicable law:

• Account Creation and Management: Establishing and maintaining your ji888 player account, including authentication and account security.
• Identity Verification and KYC Compliance: Verifying your identity and age (21+) in compliance with PAGCOR's online gaming regulations and ji888's Anti-Money Laundering (AML) obligations under Republic Act No. 9160 (Anti-Money Laundering Act) as amended.
• Processing Financial Transactions: Crediting deposits to your ji888 wallet, processing withdrawal requests, detecting and preventing fraudulent transactions, and maintaining accurate financial records.
• Delivering Platform Services: Providing access to casino games, live dealer tables, sports betting, sabong, bingo, and all other services available on the ji888 Platform.
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance.
• Responsible Gaming: Monitoring gaming patterns, administering player-initiated limits, managing self-exclusion requests, and identifying indicators of potential problem gambling behavior.
• Regulatory Compliance and Reporting: Fulfilling ji888's obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine regulatory authorities.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You may opt out at any time through your account settings.
• Platform Security and Fraud Prevention: Monitoring for unauthorized access, detecting prohibited conduct, investigating suspicious activity, and protecting the integrity of the ji888 Platform.
• Analytics and Platform Improvement: Analyzing aggregated, anonymized usage data to improve the design, performance, and content of the ji888 Platform.

Under the Data Privacy Act of 2012, ji888 processes personal data on the following legal bases:

• Consent: For marketing communications, cookies beyond strictly necessary cookies, and any optional data collection activities where your explicit consent is obtained at the point of collection.
• Contractual Necessity: For processing personal data necessary to provide the services described in the Terms and Conditions of ji888 — including account creation, game access, and financial transaction processing.
• Legal Obligation: For processing required to comply with Philippine law, including PAGCOR regulatory requirements, AML obligations under RA 9160, and data subject rights requests under RA 10173.
• Legitimate Interests: For fraud prevention, platform security monitoring, and improving the ji888 Platform, where such interests are not overridden by your fundamental rights and freedoms.

ji888 does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. Personal data is shared only in the following limited circumstances:

• Service Providers: ji888 engages trusted third-party service providers to assist in operating the Platform — including payment processors (GCash, Maya, BPI, BDO, Metrobank), KYC verification providers, game software suppliers (e.g., Evolution Gaming, Pragmatic Play), hosting providers, and customer support platforms. These providers are contractually bound to process your data only on ji888's instructions and in accordance with the DPA.
• Regulatory Authorities: ji888 will disclose personal data to PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue (BIR), and other Philippine regulatory or law enforcement authorities where required by law, court order, or valid legal process.
• Fraud and Crime Prevention: ji888 may share personal data with other operators, industry bodies, or law enforcement agencies where necessary to detect and prevent fraud, money laundering, or other criminal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of ji888's assets, personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to this Privacy Policy.
• With Your Consent: ji888 may share personal data with other parties where you have provided explicit consent for such sharing.

ji888 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal retention requirements. The following retention periods apply:

At the end of the applicable retention period, personal data is securely deleted or anonymized in accordance with ji888's data disposal procedures, unless further retention is required by law.

Under Republic Act No. 10173 — the Data Privacy Act of 2012 — and the implementing regulations of the National Privacy Commission, you have the following rights in relation to your personal data held by ji888:

To exercise any of these rights, submit a written request to ji888 support at [email protected]. ji888 will respond to all verified data subject requests within fifteen (15) business days of receipt. Requests will be honored free of charge. ji888 may require proof of identity before processing a data subject rights request.

The ji888 Platform uses cookies and similar tracking technologies to enhance your experience, ensure security, and gather analytics data. A cookie is a small text file placed on your device when you visit ji888.co. Cookies do not contain executable code and cannot harm your device.

ji888 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the ji888 Platform. These include session authentication tokens, security cookies, and load-balancing cookies. They cannot be disabled without impairing Platform functionality.
• Performance and Analytics Cookies: Used to collect anonymized, aggregated information about how visitors use the ji888 Platform — including pages visited, time on page, and error reports. This data helps ji888 improve the Platform.
• Functional Cookies: Enable the Platform to remember your preferences — such as preferred language, game lobby filters, and display settings — to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized account access, and suspicious login patterns.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent access to the ji888 Platform, but may affect certain functionality or personalization features. ji888 does not use cookies for the purpose of sharing your data with external advertising networks.

ji888 implements appropriate technical, organizational, and physical security measures to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• Encryption in Transit: All data exchanged between your device and the ji888 Platform is encrypted using 256-bit Transport Layer Security (TLS) — the same standard used by Philippine banks including BPI and BDO.
• Encryption at Rest: Sensitive personal data stored on ji888's servers, including KYC documents and financial records, is encrypted using AES-256 encryption.
• Access Controls: Personal data is accessible only to ji888 staff and authorized processors who require access for their specific job functions. Role-based access controls and activity logging are enforced.
• Password Security: Account passwords are stored as salted cryptographic hashes — never in plain text. ji888 staff cannot read your password.
• Two-Factor Authentication: 2FA is available for all ji888 player accounts and is strongly recommended to protect against unauthorized access.
• Security Monitoring: ji888 operates continuous monitoring of its systems for anomalous activity, intrusion attempts, and potential data breaches.
• Incident Response: In the event of a confirmed personal data breach, ji888 will notify affected players and the National Privacy Commission within seventy-two (72) hours of discovery, in accordance with NPC Circular 16-03.

The ji888 Platform is strictly intended for individuals aged twenty-one (21) years and older, in accordance with PAGCOR's regulatory requirements for online gaming in the Philippines. ji888 does not knowingly collect, process, or retain personal data from individuals under the age of 21.

Age is verified as part of the KYC process through the submission of a valid Philippine government-issued identification document. Any account found to belong to an individual under 21 years of age will be immediately suspended, all balances forfeited, and any personal data collected from such an account will be deleted in accordance with ji888's data disposal procedures.

If you have reason to believe that a minor has registered on the ji888 Platform, please notify ji888 support at [email protected] immediately so that appropriate action can be taken.

The ji888 Platform is operated primarily for and from the Philippines. However, certain third-party service providers engaged by ji888 — including international game software providers and cloud hosting infrastructure — may be located outside the Philippines, which may result in personal data being transferred to or accessed from jurisdictions outside the country.

Where personal data is transferred outside the Philippines, ji888 ensures that adequate safeguards are in place, including contractual data protection clauses that meet the standards required by the Data Privacy Act of 2012 and NPC regulations. ji888 will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

ji888 may update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or Platform functionality. The effective date of the current version appears at the top of this Policy.

Material changes to this Privacy Policy will be communicated to registered players via email to their registered address, or via a prominent notice on the ji888 Platform, at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any updated Policy constitutes acceptance of the revised terms.

If you do not agree with any changes, you should cease using the ji888 Platform and may request account closure by contacting ji888 support. The current version of this Policy supersedes all prior versions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ji888, please contact us through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 within the ji888 Platform for registered account holders
• Languages Supported: English and Filipino (Tagalog)
• Response Timeframe: Data privacy inquiries are responded to within fifteen (15) business days

If you believe your data privacy rights have been violated and ji888 has not adequately addressed your concerns, you may lodge a complaint with the National Privacy Commission of the Philippines. Information about filing a complaint with the NPC is available at the NPC's official website.